After years of providing our customers with energy efficient and cost effective home improvements, we realized that our customers tend to ask similar questions before making such an investment with Phillips Home Solutions; below is the complied results. If you have any other questions that we have not answered, please feel free to reach out, we would love to assist in your bathroom remodel.
Question #1: How long have you been working in the industry? Phillips Home Solutions has been working in the home improvement industry for the past 9 years. We have been working in the bathroom remodeling sector for almost 4 years. Our Director of Installation has over 15 years of residential and commercial construction experience to boot!
Question #2: Are you licensed? New York State does not require contractors to be licensed; however we are fully insured and carry a variety of insurance policies to cover any situation we may encounter. Also we are a proud member of Better Business Bureau (BBB), New York State Association of Builders, National Association of Home Builders, and the Albany-Colonie Chamber of Commerce.
Question #3: Do you carry Worker's Compensation insurance for your employees? Yes, for all employees that will be on your property.
Question #4: Can you provide a list of references I can contact? Yes, absolutely we have a number of clients who would love the opportunity to discuss their experience with Phillips Home Solutions.
Question #5: What is the projected timeline for this project? Unfortunately it's rather difficult to project a estimated completion time frame for your project due to a number of factors, such as but not limited to product availability and weather conditions. As a construction company we are adopt at working in all weather conditions, but on a occasion severe weather may postpone some projects.
Question #6: How often will you be on the job site or stop by the job site to check on progress? Yes, a member of our installation department will stop by the job site daily and be in constant communication with the site crew.
Question #7: Who pulls the required permits for the job? Phillips Home Solutions act's as the contractor on your behalf and will request and pay for any permits that might be required to complete your project.
Question #8: Will you write out a contract specifying what you will do, the anticipated time frame, and a termination clause? Simply yes, it's in the best interest of all parties involved.
Question #9: Will you offer a guarantee on your work, and if so what is the guarantee? Yes, we guarantee our workmanship and defective products deemed so by the manufacturer for up to 1 year.
Question #10: What payment options do you offer? Phillips Home Solutions accepts Cash, Checks, Visa, MasterCard, Discover, and American Express. In addition we offer financing through several banks and financial institutions. For credit qualifying clients we offer up to 1 year of No Interest and No Payments.